Privacy Policy

Genoptic Smart Displays Inc. (“Genoptic,” “we,” “us,” or “our”), registered in Alberta, Canada and operating globally, values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, www.genopticsmartdisplays.com (the “Site”).

By accessing or using the Site, you consent to the practices described in this Privacy Policy and agree to our Terms of Use. If you do not agree, please do not use the Site.

1. Information We Collect

Personal Information You Provide

Name, email address, phone number, company name
Business or shipping address
Message content submitted via contact, support, or quote forms
Newsletter sign-up details

Automatically Collected Information

IP address, browser type, device type
Pages visited and time spent on the Site
Location data (derived from IP)
User behavior (clicks, scrolls, exit pages)
Data collected through cookies, HubSpot, Google Analytics, and similar tools

2. How We Use Your Information

We use collected information to:

Respond to inquiries and quote requests
Provide information on products and services
Send newsletters, promotions, and updates (via HubSpot and other platforms)
Improve Site performance and user experience
Deliver personalized advertising via Google, Meta, and other platforms
Comply with legal and regulatory obligations

You may unsubscribe from marketing emails at any time by clicking the link in our emails.

3. Cookies and Tracking Tools

We use cookies, analytics, and third-party advertising tools to understand Site usage and improve marketing. Cookies may track user preferences and behavior. You may disable cookies in your browser settings, but some features may not function properly.

4. Data Storage & Retention

Data may be stored in Canada, the United States, or on secure cloud platforms provided by our service providers.
Personal information is retained for up to five (5) years, unless longer retention is required by law.
You may request access to, correction of, or deletion of your personal data by emailing admin@genopticsmartdisplays.com.

5. Sharing Your Information

We do not sell personal information. We may share information with:

Service providers (e.g., WP Engine, HubSpot, Google, Meta, analytics vendors)
Third-party advertising platforms for marketing purposes
Legal authorities, where required by law or to protect our rights

6. Children’s Privacy

Our Site is designed for business users and not directed to children under 13 (U.S. COPPA standard). We do not knowingly collect information from children.

7. International Users

If you access our Site from outside Canada or the U.S., you consent to your information being transferred to and stored in these jurisdictions, where privacy laws may differ from those in your home country.

8. Your Rights

Depending on your location, you may have the right to:

Access, correct, or request deletion of your data
Opt out of marketing communications
Restrict or disable cookies and tracking tools
Request additional disclosures under GDPR or CCPA, including the right to know what data we collect and the right to opt out of targeted advertising

To exercise these rights, contact us at admin@genopticsmartdisplays.com.

9. Security

We implement reasonable technical and organizational safeguards to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Your continued use of the Site constitutes acceptance of any changes.

Terms of Use

These Terms of Use (“Terms”) govern your access to and use of www.genopticsmartdisplays.com (the “Site”). By using the Site, you agree to be bound by these Terms and our Privacy Policy.

1. Website Use

You may use this Site for lawful purposes only. You agree not to:

Use the Site for unlawful, fraudulent, or harmful purposes
Attempt to gain unauthorized access to secure areas, systems, or code
Scrape, mine, copy, or reverse engineer Site content
Misrepresent your identity or impersonate another individual or company

2. Intellectual Property

All content on the Site, including text, graphics, images, videos, logos, and downloadable materials is owned by Genoptic Smart Displays Inc. or licensed to us. You may not copy, distribute, or reuse any content without our prior written consent.

3. Disclaimers

We strive to keep the Site accurate and up to date. However:

Product images, videos, and descriptions may differ from actual products or installations
Errors, omissions, or technical issues may occur
We reserve the right to modify Site content at any time without notice

The Site is provided “as-is” without warranties of any kind.

4. Limitation of Liability

To the fullest extent permitted by law, Genoptic Smart Displays Inc. shall not be liable for indirect, incidental, special, or consequential damages resulting from your use of the Site.

5. Downloads and Materials

Any materials or documents made available for download are provided “as-is.” We disclaim all warranties, including fitness for a particular purpose.

6. Indemnification

You agree to indemnify and hold harmless Genoptic Smart Displays Inc., its affiliates, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your misuse of the Site or violation of these Terms.

7. Governing Law and Jurisdiction

These Terms are governed by the laws of Alberta, Canada, and applicable U.S. federal and state laws. By using the Site, you agree to submit to the jurisdiction of Alberta courts and, where applicable, U.S. courts.

8. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Site indicates acceptance of the revised Terms.

9. Contact Us

If you have questions about these Terms or our Privacy Policy, please contact:
admin@genopticsmartdisplays.com